Welcome! Thank you for choosing to participate in YMCA of Dane County online registration/donation. We encourage you to set-up your online account and view current program offerings. We hope you find online registration easy and convenient. Once you have registered for a program, you will receive a survey. We appreciate your feedback and participation in this exciting new registration process.

MEMBERLINK ACCOUNT SET-UP
• Click the “Online Registration” or “Online Donation” button above. Please use one of the following methods to sign up and create your User ID Account and Password.
Note: You do not have to set-up a User ID Account for MemberLink to search for programs or donate online.

• MEMBERS use Method I: If you are a current YMCA of Dane County member, please enter your membership card number and birthdate. Click the FIND ME button to proceed.

• PARTICIPANTS or Members use Method II: If you have used YMCA of Dane County facilities in the past or don’t have a membership card number, please type your last name, birthdate, and phone number. Click the FIND ME button to proceed.

• If MemberLink cannot find you.
If you know you are a member or have used the facilities before, please call your YMCA branch.
East (608) 221-1571 • Northeast (608) 837-8221 • West (608) 276-6606
If you have not used the YMCA of Dane County facilities or programs, please click the ADD ME button to proceed.

• Change your information. When signed into MemberLink, you may change your information in the My Account tab. To change User ID, password, email, other contact information or enter new information, click update button to save changes. You will receive an automated confirmation.

• Forgotten User ID or Password can be retrieved via the "I forgot my user ID or password" link, just under the sign in button found on MemberLink. You will receive the information in an automated email.

• Register for programs once you have found your desired programs in MemberLink, click Add to Cart. When all selected programs are in your cart, click View Cart. If programs are correct, click Proceed to Checkout and enter credit card information. To complete transaction, click Finalize Check Out. Print your receipt.

FREQUENTLY ASKED QUESTIONS
• What browsers support MemberLink? Internet Explorer is the recommended browser

• Is Memberlink a secure site? Yes, MemberLink is secured by VeriSign

• Why can't I add a class to my cart? Programs that can't be added to a cart are not currently available for online registration.

• What does “Waitlist” mean in the status line of the program listing? This program has met it's maximum capacity and there are no spaces available in the program. You may be placed on the waitlist for this program for zero dollar payment. The program director will contact you if a space becomes available.

• What does “Cancelled” mean in the status line of the program listing? This program is cancelled due to low enrollment. Once a program is cancelled you will not be able to register for it.

• What does “Buy For” mean in the top right hand section of the program listing? Click the list of values and you will notice all family members. You may select other family members to purchase a program for by using this feature. Please note this feature is a benefit for YMCA of Dane County members. If you are program participants, please see the next question.

• What if I would like to purchase programs for two or more participants? The “Buy For” will not display other family members for program participants- this is a member benefit. You will need to create a two separate MemberLink accounts, one for each program participant. You will need to search, purchase and check out for programs for the first program participant. Then compete a second search, purchase and check out for programs for the second program participant.

• If I register late in the program session will the program be pro-rated? No, the YMCA of Dane County does not pro-rate program registration due to late registration. The full program rates will show in MemberLink.

• For other questions contact your YMCA branch.
East (608) 221-1571 • Northeast (608) 837-8221 • West (608) 276-6606